Our team is always striving to provide the best support to help you with any questions related to conference attendance and to make information more transparent and instantly accessible, we've started gathering most frequently asked questions on the page below.
If you can't find an answer to your question below - contact us via [email protected].
Tickets, invoices, refunds
Can you issue an invoice for my order?
Yes, it is possible to pay via invoice. Please, send your company details to [email protected] and we will issue it for you:
- company name
- company address
- VAT number
As soon as we receive the payment, we'll send you a promo-code to activate the tickets.
Does my ticket to the conference include workshops also?
If your ticket states “Early Bird ticket”/”Regular ticket”/”Late Bird ticket”, it only includes a conference day pass. If your ticket states “Combo: Workshop + Conference Day”, it includes both conference day pass and a workshop.
I bought a ticket to workshop, but have another date in my ticket. What is the correct date?
Please, be attentive with the dates!
The correct date is indicated in the name of the ticket – example: “Advanced React Workshop (April 15)”.
The ticket will also state the main date of the conference – April 17, although you might not have bought a ticket to the conference itself – this is how Eventbrite works, and we cannot change it, unfortunately. Pay attention to what the name of the workshop says.
If you have doubts – consult the website or email us [email protected].
How can I change the name in my ticket?
You can easily change the name in the ticket in your Eventbrite account. Just log in and edit the attendee information. Pay attention that only the ticket buyer can re-assign tickets.
If I can’t visit the conference, can I give the ticket to my friend/colleague?
Yes, you can. Simply log in to your Eventbrite account and re-assign the ticket to this person. Pay attention that only a ticket buyer can re-assign tickets.
How can I add VAT to the Eventbrite invoice?
Go to your Eventbrite account, click “edit”, add the VAT number in the corresponding box, resend the confirmation email.
Do you provide refunds if my visa is not approved?
Yes, we can make a refund if your visa for travel was not approved. Please send us the declining letter from the embassy or any other confirming documents.
Do you provide refunds if decided not to travel?
No, we do not provide refunds in this case due to our policies. The reason of such non-refund policy is that we calculate and pre-pay for event facilities and catering in advance.
Discounts, diversity scholarship, etc.
Do you have any discount for students?
Yes, we can provide a student discount. Student ticket price is 150 EUR (excluding VAT). Pease, send us a scan or a photo of your relevant students ID and we’ll issue a promocode for you.
Do you provide any group discounts?
Yes, to get a group discount please choose “Team Ticket” on Eventbrite. And some extra discounts are possible when buying more than 10 tickets.
Do you provide any special tickets or discount for diversity groups?
Yes, we do run a diversity scholarship program. Free diversity tickets are distributed via community channels and also via the application form. Follow our medium blog for details.
I was selected for a Diversity scholarship, what does it include?
It includes the conference day (not workshops), food at the conference and afterparty.
How can I apply for React Open Source Awards?
We will publish a React Open Source projects application form, where you can submit your project. Make sure you follow us on social media and subscribe to our newsletter.
Can you issue an invitation letter to apply for a visa?
Yes, we can issue an invitation letter to make the process of getting visa easier. Please, send to [email protected] the following details according to your travel document, as well as your ticket to the conference:
- First name:
- Last name:
- Date of birth:
- Passport number:
- Date of issue:
- Expiration date:
Where can I find all logistics and organisational information?
You will get an email with all the information you’ll need at the conference about a week before the event. We will also add a link to a page with all organisational details to the website.
What is the best way to go to the Kromhouthal?
We organise a boat transfer from the Central Station to the conference venue. Please, see the schedule on the website closer to the conference date.
Please, note that the boat might leave a bit earlier if it fills up with passengers before the time of departure. You can either wait for the next one (about 10 minutes) or take a public ferry to the other side of the river and walk 5 minutes to the Kromhouthal.
Is there parking area near the venue?
The Kromhouthal has parking area right in front of the door. In addition, there’s ample public parking in the vicinity. There is paid parking in the area.
Do you have a kids corner at the event?
Unfortunately, we won't have facilities for kids this time.
Is there a place to store my luggage during the event?
There always is a wardrobe/cloakroom, but neither we nor the venue can be held accountable for attendee’s belongings. For big pieces of luggage, we suggest to leave them in a hotel luggage room or special luggage lockers.
Food for conference attendees
Do you serve any food at the events?
Yes, we serve hot lunch and coffee/pastries/snacks both at the conference and the workshops.
Do you have vegetarian/vegan/gluten free options at the event and workshops?
Yes, we have vegetarian, vegan and gluten-free food for lunch at the conference. As for workshops – please let us know in advance if you have any special meal preferences.
Can I join the conference as a volunteer?
Yes, you can. Please, send us brief information about yourself: your experience in volunteering (optional) at conferences or any event organizing. Also please be sure that you’re going to be available on the day of the event and the day before it.
We are a community/also a tech conference. Could we collaborate with your conference?
Yes, of course! We’d be happy if you become our info-partner. Please, drop us a line at [email protected] and we’ll get back to you with all the information.
What do I need to bring with me to the workshop?
Laptop and charger.